SIP trunk towards RightFax (OpenText) fax server?

[doktor]

Hi there

Anyone with experience on this subject?

We have installed an Open Text RightFax version 10.6 using the Dialogic SR140 FoIP / SIP / T.38 adaptor.

We can dial out w/o issues, but incomming calls are giving busy. Any hints?

The MX-ONE parameters in the system is copied below:

MDSH> rodap:rou=101;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
101 TL66 H'00001000 H'00000000 H'00000100 NO

END

MDSH> rocap:rou=101;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
101 0110000010000010 6 0110000001 0 30 128 03151515 0111110000A0 001100

END

MDSH> roddp:dest=1213;;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
1213 101 0505000000000050000000000000 0 1 0

END

MDSH> sip_route -print -route 101 -short
Route data for SIP destination

route : 101
protocol = udp
profile = Default
uristring0 = sip:?@10.65.104.134 (RightFax server)
accept = ALL
register = NO_REG

MDSH> roedp:rou=101,tru=all;
ROUTE EQUIPMENT DATA
ROU TRU EQU IP ADDRESS SQU INDDAT CNTRL
101 003-10 H'000000000000


///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[snor]

Hi,
is this right, you have only one trunk in your SIP-route (TRU 3-10) ?
You have a multi-LIM System and your SIP is in LIM 3.
Do the FAX-Server send the INVITE to the "correct" LIM 3 ?

An ETH trace would show a little bit more, what`s going wrong.
(INVITE from FAX-Server and the answer message from MX-one (200 OK, 400 bad request, .... ???)
best regards,
Norbert

 

[doktor]

Hi Norbert

We have corrected some of the paramters, and now we can obtain a 5 second long fax tone and then hangup...

MDSH> rodap:rou=101;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
101 TL66 H'000000F0 H'00000000 H'00000000 NO

END

MDSH> roddp:dest=1213;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
1213 101 0005000000000250000000000000 0 3

END

MDSH> sip_route -print -route 101 -short
Route data for SIP destination

route : 101
protocol = udp
profile = Default
uristring0 = sip:?@10.65.104.110 (RightFax server)
accept = REMOTE_IP
match = 10.65.104.110
register = NO_REG

MX-ONE is running version 5.0

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[doktor]

is this right, you have only one trunk in your SIP-route (TRU 3-10) ? -> Yes, we have MX-ONE 5.0, so therefore there is only one trunk.
You have a multi-LIM System and your SIP is in LIM 3.-> yes.
Do the FAX-Server send the INVITE to the "correct" LIM 3 ? yes.

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx