Sip trunk incoming rejection

[Canuckvoip]

Hi all,
We have outgoing sip trunk working fine.
Incoming not. If you call the sip number from the PRI, it's like ring trip. Instantly rejected.
If you call the sip number from the sip trunk, you wait 5-10 secs and get a recording saying the number is temp unavailable.
The ISP/provider is a Metaswitch, tried the Mitel doc on that. Setup is IP address not FQDN.
Anybody have ideas on what options to concentrate on for rejected incoming calls?
I'm doubting it's the routing but you never know! ;>)

Using software 9.0.2.28

Dave

You can't believe anything you read... unless of course it's this.

 

[Canuckvoip]

Forgot to say...
Expecting 10 digits, absorbing 6, routing to speed dial bin with tested endpoint...

Dave

You can't believe anything you read... unless of course it's this.

 

[kenny5445]

If you configure the trunk as a non-dial in going directly to an extension (in the Trunk Service Assignment) does the call pass ok?

Thanks

Kenny

 

[Canuckvoip]

Hi Kenny,
Nope same thing exactly. I think the 3300 is rejecting the call but can't see where/why...

Dave

You can't believe anything you read... unless of course it's this.

 

[thegav]

Old thread, but If anyone's interested... You need to enter your incoming DID number(s) correctly on the SIP Peer Profile Assignment by Incoming DID form, assign it to a peer profile, and also have your incoming call authentication setup properly on the SIP Peer Profile form.

I had the exact same issue described, and peer DID assignement and incoming authentication settings were the problem, giving me ring trip type response.

This is on MCD4