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Sip Packet Loss

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mitelgear

Technical User
Oct 23, 2007
46
GB
Got a 3300 running on version 8.0.8.8. I seem to be losing voice packets and the 3300 is generating the following logs quite often :

No message marker found in first 160 bytes; probable message loss.

Does anybody know what this means ?
 
Where the sip peer or sip phone is located? In the same LAN, behind a WAN link or in the Internet? As you know, the voice traffic doesn't cross ICP unless you have a connection with analog phone, LS or PRI trunks. With Minet, which is proprietary protocol, you can setup voice quality monitoring, so phones and other endpoints will report quality stats back to ICP. With SIP you don't have this option and can use third party tool only which normally should capture unencrypted RTP stream and parse it. I don't know exact meaning of your log messages but can assume that SIP engine receiving brocken signaling messages and cannot idntify SIP method or SIP response markers. Try to tap to the network close to ICP and capture traffic with wireshark or other similar sniffer. Sync time in ICP and your computer so you would be able to locate those brocken messages and find out what is going on.
 
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