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Sip Outgoing Issue "proxy authentication required"?

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edlee321

Technical User
Nov 4, 2008
171
US
I am having an issue sometimes on outgoing calls, after i place a call, phone says waiting for line, then after a few more seconds calls go through

my incoming calls are fine, either my ARS is incorrect, or something to do with proxy authentication required?

Attached is trace of the call,
ip route 0.0.0.0/0.0.0.0/gateway
sip network topology info is set to none

Call Details

Call Ref: 147 Call length: 00:00:21

Originator
Current State: Ringback Time in State: 00:00:05
Currently at: Extn 102, Ben
Button Number: 1
Button Type: Call Appearance (CA)
Dialed Digits: 91212921xxxx

Destination
Current State: Outgoing Alerting Time in State: 00:00:05
Trunk Used: Line: 1 SIP callcentric.com Group: 0 Channel: 1
Digits sent to Central Office: 1212921xxxx@callcentric.com
Caller ID sent from Central Office: 91212921xxxx

Call target / Routing information
Short Code matched: 9N, Dial, System
Call Recording: No
Redirected to Twin: No
Routed across SCN trunk: No
Retargeting Count: 0

Trace Output:
7/17/18 1:55:22 PM-142ms Line = 1, Channel = 1, SIP Message = Invite, Call Ref = 147, Direction = From Switch, From = 1777233xxx@callcentric.com, To = 1212921xxxx@callcentric.com
7/17/18 1:55:22 PM-195ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 407 Proxy Authentication Required
7/17/18 1:55:22 PM-197ms Line = 1, Channel = 1, SIP Message = Ack, Call Ref = 147, Direction = From Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com
7/17/18 1:55:22 PM-199ms Line = 1, Channel = 1, SIP Message = Invite, Call Ref = 147, Direction = From Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com
7/17/18 1:55:22 PM-250ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 100 Trying
7/17/18 1:55:22 PM-406ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 100 Trying
7/17/18 1:55:23 PM-890ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 180 Ringing
7/17/18 1:55:23 PM-892ms Call Ref = 147, Originator State = Ringback, Type = User, Destination State = Outgoing Alerting, Type = Trunk
7/17/18 1:55:23 PM-892ms Call Ref = 147, Alerting, Line = 1, Channel = 1
7/17/18 1:55:24 PM-390ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 180 Ringing
7/17/18 1:55:25 PM-390ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 180 Ringing
7/17/18 1:55:27 PM-391ms Line = 1, Channel = 1, SIP Message = Response, Call Ref = 147, Direction = To Switch, From = 1777233xxxx@callcentric.com, To = 1212921xxxx@callcentric.com, Response = 180 Ringing
 
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