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SIP going up and down V10.1

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attex

Technical User
Mar 27, 2007
37
0
6
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I having an issue with SIP staying connected, if I change the UDP port I get 30 seconds of connected, registered of 3 channels idle then it goes out of service.Monitor Trace: Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0

11:37:43 345328mS RES: Tue 13/11/2018 11:37:43 FreeMem=61091436 Heap=60895396(5) Cache=196040 MemObjs=8095(Max 8706) CMMsg=2(3) ASN=0 Buff=5200 1348 1000 7442 5 Links=50473(50543) BTree=791(791) CB=6064 CPU=04.08% CPUStats=02.46%/2/6/6034/15879/16261
/00.06%/0/02.49% MCR=0 MCW=0 DEV=0
11:37:43 345328mS RES2: IP 500 V2 10.1.0.0.0 build 237 Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=11+50 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=21(TLS=7 OFF=0) TAPI=0 Partner=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
11:37:43 345328mS RES4: XML MemObjs=8 PoolMem=4748404(2) FreeMem=4736284(0) HeapUsed=0
11:37:43 345328mS RES5: CLog MemObjs=1 FreePoolMem(Objs)=5148(99) TotalMem=5200 StringsTotalMem=47250
11:37:45 347239mS SIP Tx: UDP 10.x.x.80:6000 -> xxx.192.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bKb77726dfdeeafc106d546ef4c8ef00c6
From: <sip:nha-3002-pbx.st.sip.global>;tag=52f80ba52d86e58a
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 6dd6fc17dd4bf6a6ec2a4ef2b1dbafa3
CSeq: 1870729276 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0


********** SysMonitor v11.0.0.1.0 build 8 [connected to 10.x.x.80 (WDM New Horizon)] **********
11:37:46 348692mS PRN: Monitor Status IP 500 V2 10.1.0.0.0 build 237
11:37:46 348692mS PRN: LAW=U PRI=0, BRI=0, ALOG=4, VCOMP=32, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=0(VER=0 TYP=0) 1-X=0 CALLS=0(TOT=0)
11:37:49 351239mS SIP Tx: UDP 10.x.x.80:6000 -> xxx.192.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bKb77726dfdeeafc106d546ef4c8ef00c6
From: <sip:nha-3002-pbx.st.sip.global>;tag=52f80ba52d86e58a
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 6dd6fc17dd4bf6a6ec2a4ef2b1dbafa3
CSeq: 1870729276 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0

11:37:50 352384mS PRN: LoadCountControl: Marked As Successful Boot2
11:37:50 352836mS RES: Tue 13/11/2018 11:37:50 FreeMem=61090864 Heap=60895396(5) Cache=195468 MemObjs=8097(Max 8706) CMMsg=2(3) ASN=0 Buff=5200 1347 1000 7443 5 Links=50475(50543) BTree=791(791) CB=6064 CPU=04.41% CPUStats=05.95%/1/4/6034/15486/16261
/00.05%/0/02.48% MCR=0 MCW=0 DEV=0
11:37:50 352836mS RES2: IP 500 V2 10.1.0.0.0 build 237 Tasks=52 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=11+49 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=21(TLS=7 OFF=0) TAPI=0 Partner=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
11:37:50 352836mS RES4: XML MemObjs=8 PoolMem=4748404(2) FreeMem=4736284(0) HeapUsed=0
11:37:50 352836mS RES5: CLog MemObjs=1 FreePoolMem(Objs)=5148(99) TotalMem=5200 StringsTotalMem=47250
11:37:57 359239mS SIP Tx: UDP 10.x.x.80:6000 -> xxx.192.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bKb77726dfdeeafc106d546ef4c8ef00c6
From: <sip:nha-3002-pbx.st.sip.global>;tag=52f80ba52d86e58a
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 6dd6fc17dd4bf6a6ec2a4ef2b1dbafa3
CSeq: 1870729276 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0


********** SysMonitor v11.0.0.1.0 build 8 [connected to 10.x.x.80 (WDM New Horizon)] **********
11:37:58 360696mS PRN: Monitor Status IP 500 V2 10.1.0.0.0 build 237
11:37:58 360696mS PRN: LAW=U PRI=0, BRI=0, ALOG=4, VCOMP=32, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=0(VER=0 TYP=0) 1-X=0 CALLS=0(TOT=0)
11:38:01 364823mS PRN: Optimizing BTree Lists Completed...Started:364822 Duration:1 Size:70 Attempted:70

********** SysMonitor v11.0.0.1.0 build 8 [connected to 10.x.x.80 (WDM New Horizon)] **********
11:38:10 372691mS PRN: Monitor Status IP 500 V2 10.1.0.0.0 build 237
11:38:10 372691mS PRN: LAW=U PRI=0, BRI=0, ALOG=4, VCOMP=32, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=0(VER=0 TYP=0) 1-X=0 CALLS=0(TOT=0)
11:38:13 375239mS SIP Tx: UDP 10.x.x.80:6000 -> xxx.192.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bKb77726dfdeeafc106d546ef4c8ef00c6
From: <sip:nha-3002-pbx.st.sip.global>;tag=52f80ba52d86e58a
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 6dd6fc17dd4bf6a6ec2a4ef2b1dbafa3
CSeq: 1870729276 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0

11:38:13 375370mS RES: Tue 13/11/2018 11:38:13 FreeMem=61096484 Heap=60895396(5) Cache=201088 MemObjs=8097(Max 8706) CMMsg=2(3) ASN=0 Buff=5200 1348 1000 7443 5 Links=50485(50543) BTree=474(791) CB=6064 CPU=08.63% CPUStats=03.49%/1/4/6034/16061/16261
/00.03%/0/02.48% MCR=0 MCW=0 DEV=0
11:38:13 375370mS RES2: IP 500 V2 10.1.0.0.0 build 237 Tasks=51 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=11+49 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=21(TLS=7 OFF=0) TAPI=0 Partner=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
11:38:13 375370mS RES4: XML MemObjs=8 PoolMem=4748404(2) FreeMem=4736284(0) HeapUsed=0
11:38:13 375370mS RES5: CLog MemObjs=1 FreePoolMem(Objs)=5148(99) TotalMem=5200 StringsTotalMem=47250
11:38:13 375422mS SIP Tx: UDP 10.x.x.80:6000 -> xxx.192.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bK07e986b13482265f887f337cc6756b3f
From: <sip:nha-3002-pbx.st.sip.global>;tag=c2cd92d456990e33
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 7e0e6a9d9eb817b3074b7a10516aa341
CSeq: 1638737060 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0

11:38:15 377422mS SIP Tx: UDP 10.x.x.80:6000 -> 1xx.1xx.80.65:6000
OPTIONS sip:nha-3002-pbx.st.sip.global SIP/2.0
Via: SIP/2.0/UDP 10.x.x.80:6000;rport;branch=z9hG4bK07e986b13482265f887f337cc6756b3f
From: <sip:nha-3002-pbx.st.sip.global>;tag=c2cd92d456990e33
To: <sip:nha-3002-pbx.st.sip.global>
Call-ID: 7e0e6a9d9eb817b3074b7a10516aa341
CSeq: 1638737060 OPTIONS
Contact: <sip:nha-3002-pbx.st.sip.global:6000;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Supported: timer
User-Agent: IP Office 10.1.0.0.0 build 237
Content-Length: 0
 
Is it me, or do you miss the keep-alives?

SIP Reg/Opt Rx: 19
OPTIONS sip:192.168.xx.xx SIP/2.0
Via: SIP/2.0/UDP 192.168.xx.xx:5060;branch=z9hG4bKac1767875089
Max-Forwards: 70
From: <sip:192.168.xx.xx>;tag=1c1446665078
To: <sip:192.168.xx.xx>
Call-ID: 118120743161201084145@192.168.xx.xx
CSeq: 1 OPTIONS
Contact: <sip:192.168.xx.xx:5060>
Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE
User-Agent: M500/v.7.20A.156.023
Accept: application/sdp, application/simple-message-summary, message/sipfrag
Content-Length: 0

1319576327mS Sip: SIPDialog f54b02e4 created, dialogs 1 txn_keys 1
1319576329mS SIP Reg/Opt Tx: 19
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.xx.xx:5060;branch=z9hG4bKac1767875089
From: <sip:192.168.xx.xx>;tag=1c1446665078
Call-ID: 118120743161201084145@192.168.xx.xx
CSeq: 1 OPTIONS
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY
Supported: timer
Server: IP Office 10.1.0.3.0 build 2
To: <sip:192.168.xx.xx>;tag=632220826e8819d2
Content-Type: application/sdp
Content-Length: 244

v=0
o=UserA 457363123 337039286 IN IP4 192.168.xx.xx54
s=Session SDP
c=IN IP4 192.168.xx.xx54
t=0 0
m=audio 8000 RTP/AVP 9 0 8 18
a=rtpmap:9 G722/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
 
You're sending OPTIONS that never gets answered, I'm guessing it's a firewall issue but the actual register would have been more interesting to look at.

"Trying is the first step to failure..." - Homer
 
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