1ntegrationman
Vendor
Trying to find the issue with my inbound SIP calls on a IP500v2 running 11.0.4.4.
We have over 50 systems connected with this SIP carrier, and have triple checked that our settings are the same (or close to the same when considering version variables).
Outbound calling works great, but with inbound calls we keep getting the error in System Status that "The following line had no Incoming Route for a call. Line xx / Line Group ID xx / DDI: 1xxxxxxxxxx .
I am confident that the firewall has the appropriate ports open... in fact for the purpose of testing the Firewall tech opens port UDP and TCP port 5060 traffic from any server, and Media ports from any server. He shuts them back down after testing, but I thought it worth mentioning.
Any help would be appreciated.
We have over 50 systems connected with this SIP carrier, and have triple checked that our settings are the same (or close to the same when considering version variables).
Outbound calling works great, but with inbound calls we keep getting the error in System Status that "The following line had no Incoming Route for a call. Line xx / Line Group ID xx / DDI: 1xxxxxxxxxx .
I am confident that the firewall has the appropriate ports open... in fact for the purpose of testing the Firewall tech opens port UDP and TCP port 5060 traffic from any server, and Media ports from any server. He shuts them back down after testing, but I thought it worth mentioning.
Any help would be appreciated.