Hi all. Here's my situation:
BCM400 4.0
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H.323 Trunks
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BCM200 4.0
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SIP trunks
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Avaya IP office 500v2 R8
The 400 is my current system and is being replaced by the Avaya in the next couple of weeks thus I don't need any trunks between the 400 and the Avaya.
I've correctly configured the trunks so I can call from extension to extension between the 400 and 200 and the 200 and Avaya.
My problem is that on the BCM200 I've got a target line redirected to a destination code of "9" which allows my users on the BCM400 to dial an access code and get local dialtone off of the BCM200. Once they've got dialtone, they can dial any number they want. When I send a call from the Avaya to the same target line I get the dialtone but can't send DTMF out over the SIP trunk.
If I call a target line answered by the BCM200's Auto attendant, I can send DTMF, but I can't to the redirected line.
Any advice out there?
Q
BCM400 4.0
|
|
H.323 Trunks
|
|
BCM200 4.0
|
|
SIP trunks
|
|
Avaya IP office 500v2 R8
The 400 is my current system and is being replaced by the Avaya in the next couple of weeks thus I don't need any trunks between the 400 and the Avaya.
I've correctly configured the trunks so I can call from extension to extension between the 400 and 200 and the 200 and Avaya.
My problem is that on the BCM200 I've got a target line redirected to a destination code of "9" which allows my users on the BCM400 to dial an access code and get local dialtone off of the BCM200. Once they've got dialtone, they can dial any number they want. When I send a call from the Avaya to the same target line I get the dialtone but can't send DTMF out over the SIP trunk.
If I call a target line answered by the BCM200's Auto attendant, I can send DTMF, but I can't to the redirected line.
Any advice out there?
Q