Single Number Reach to internal DN possible?

[MitelInMyBlood]

CUCM 8

Is it possible to set up SNR with another internal ext. as the SNR destination?

We have SNR working well to cell phones & home phones but have an application where it would be helpful to have SNR ring an internal (analog) line and we haven't been able to get it to work.

Thanks in advance


Original MUG/NAMU Charter Member

 

[pndscm]

Why not just put the same DN on the analog line, set up a Hunt Group or use a Translation Pattern?

 

[MitelInMyBlood]

Thanks. Maybe I should more fully clarify. This is part of a large migration from a Mitel system. Previously it was super-simple, using a call pickup (*-1). Any phone in the group could pick up any other ringing phone in the group with *-1.

This is in a large work room with 2 phones in the room. The desk has a 7942. In the back (within earshot) there is an analog wall phone, preexisting with a separate DN on it. They'd like to keep both numbers. I thought SNR would be a simple solution, especially since they could hang-up the analog phone and resume the call on the 7942.

So back to the original question, can an internal *analog* DN be an SNR destination? We've tried programming same as we do for external numbers but can't get it to work. All are in same CSS.

Original MUG/NAMU Charter Member

 

[whykap]

I am not sure that SNR will work in your case but I haven't tried it. This is what WILL work.
Put the analog phone and IP phone in the same pick up group.
When picking up from the ip phone use the pick up softkey to answer the analog phone.
When picking up from the analog press feature code **4 and the number of the pick up group.

This sounds similar to what they were doing before.

A couple things to know:
FXS port needs to be in SCCP mode.
The gateway heeds to have supplementary features anabled.
stcapp feature access-code command must be enabled on the Cisco voice gateway.

You can also change the feature codes to match the MITEL but that's for another discussion.