Small site with an ACS R7.0 processor w/Gen II 18D's. They want to set up Simultaneous Paging to page internally to all the extensions from their phones. Questions:
1 - Do I need to set up a Loudspeaker Paging Line (#617) if it's not an external paging system and they just want to page from the phones? If there's one already set up (for Line 5), should I remove it?
2 - Do I need to set up Group Call Distribution (#206) and assign all the lines to Group 1? If they're already set up, should I change them to 2 - Not Assigned?
3 - I added the extensions to Group 1 for Calling Group Extensions (#502), so they're all there.
Currently, the system has Line 5 set up on the Loudspeaker Paging Line and all lines are assigned to Group 1 for the Group Call Distribution. When the customer punches in I*70 and picks up the handset now, though, they get the "incompatible" error tone that kind of sounds like a European police car. I assume at least one of the settings above is incorrect, or is there something else I should be checking?
Thanks in advance!
1 - Do I need to set up a Loudspeaker Paging Line (#617) if it's not an external paging system and they just want to page from the phones? If there's one already set up (for Line 5), should I remove it?
2 - Do I need to set up Group Call Distribution (#206) and assign all the lines to Group 1? If they're already set up, should I change them to 2 - Not Assigned?
3 - I added the extensions to Group 1 for Calling Group Extensions (#502), so they're all there.
Currently, the system has Line 5 set up on the Loudspeaker Paging Line and all lines are assigned to Group 1 for the Group Call Distribution. When the customer punches in I*70 and picks up the handset now, though, they get the "incompatible" error tone that kind of sounds like a European police car. I assume at least one of the settings above is incorrect, or is there something else I should be checking?
Thanks in advance!