Hello
I am going for a 1st-line Helpdesk job and one of the qustions I am likely to be asked concerns problems regarding user access to files/folders on the network. The users use WinXP in an Active Directory environment.
Can I verify here that these kinds of problems are often related to permissions?
For instance, if a user cannot access a folder on the network, does the administrator not grant permissions (provided the user is entitled to access them) via Active Directory?
Furthermore - if you do not mind - how would an administrator troubleshoot file server/folder access and permissions?
Many thanks for any feedback.
Thanks
Steve
I am going for a 1st-line Helpdesk job and one of the qustions I am likely to be asked concerns problems regarding user access to files/folders on the network. The users use WinXP in an Active Directory environment.
Can I verify here that these kinds of problems are often related to permissions?
For instance, if a user cannot access a folder on the network, does the administrator not grant permissions (provided the user is entitled to access them) via Active Directory?
Furthermore - if you do not mind - how would an administrator troubleshoot file server/folder access and permissions?
Many thanks for any feedback.
Thanks
Steve