So I am not 100% where this post might fall under if this is wrong please let me know.
I work in for a corporation that involves computer users of varied levels and abilities. We have a print server and in some cases people can add the printer to their computer all by themselves. Others have no clue and we have to visit them either remotly or physically to install the printers for them. Many of the computers are shared and a printer needs to be installed to each profile. Often having to install the printer to multiple users on the same computer. Is there a script or an app that we can drop on their desktop that says "Add a Printer", the user would then click on app and a dialog pop up asking for the network name of a printer. (All printers are currently clearly labeled with a sticker that has it netowrk name ip address model information etc. Including a "if this is broken call this number".) The user would then just simply type in the network name of the printer hit ok and the script would automatically install the printer for them. Some users only need to install 1 printer and some users need to install many printers (4-5). We have attempt to write instructions for installing a network printer but they still manage to screw it up. Any ideas how this script or app might be written to do this? Any help would be great. Thank you in advance.
I work in for a corporation that involves computer users of varied levels and abilities. We have a print server and in some cases people can add the printer to their computer all by themselves. Others have no clue and we have to visit them either remotly or physically to install the printers for them. Many of the computers are shared and a printer needs to be installed to each profile. Often having to install the printer to multiple users on the same computer. Is there a script or an app that we can drop on their desktop that says "Add a Printer", the user would then click on app and a dialog pop up asking for the network name of a printer. (All printers are currently clearly labeled with a sticker that has it netowrk name ip address model information etc. Including a "if this is broken call this number".) The user would then just simply type in the network name of the printer hit ok and the script would automatically install the printer for them. Some users only need to install 1 printer and some users need to install many printers (4-5). We have attempt to write instructions for installing a network printer but they still manage to screw it up. Any ideas how this script or app might be written to do this? Any help would be great. Thank you in advance.