This comes from another memember on our support team:
Using Call Manager Express 12.3(14)T3 / CME 3.3
GUI Version 1.2
Is the "save router config" the only command for backing up the CM Express or is there another utility?
CME is nothing more than a configuration in IOS, so the configuration could be saved via the command-line: copy startup-config tftp. Ideally, you would want to copy the contents of router flash to the tftp server as well, in case you may have some custom ringtones, etc.
John Lever
Telecommunications
Richland School District Two
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