Simple Caller ID question

[Johnny3937]

Our company sends a generic DID when we make outbound calls. I am new to administering the Mitel 3300. What would I need to change to send my DID when I make an outbound call instead of the generic CLID number. Can this be done on a phone by phone basis? Thanks!

 

[dryaquaman]

Add your number in the "Associated Directory Number" form in the CPN substitution dropdown.

Dry Aquaman

http://www.university-music-on-hold.com

 

[Johnny3937]

Thank you!

 

[kwbMitel]

Simple answer

First, your Telco needs to allow Caller ID to be sent from the PBX
Second you need to set up the DID ranges for CPN Substitution
e.g. 1000-1099 201444xxxx
Third you need to activate the DID range in the CPN substitution form

**********************************************
What's most important is that you realise ... There is no spoon.

 

[kwbMitel]

Yes, Associated DN also works as long as the Telco allows.

If you have a lot of entires, the DID range is simpler.

**********************************************
What's most important is that you realise ... There is no spoon.