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Simphony OPI printing receipt on credit card machine

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HDK

HDK

MIS
Feb 9, 2021
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Simphony system is setup with OPI. When payment is made a short receipt is printing on the credit machine
OPI log shows a section for ppcheckprintlines.
What triggers this to print?

<ppCheckPrintLines>
<string>^^[pl1] </string>
<string>----------------------------------------</string>
<string>CHK 11181 GST 1</string>
<string> test </string>
<string> 1/18/2024 3:25 PM </string>
<string>----------------------------------------</string>
<string> Dine In </string>
<string> Food $0.50 </string>
<string> GST $0.03 </string>
<string>Payment $0.53</string>
<string>Change Due $0.00</string>
<string> ----------- Check Closed ----------- </string>
<string> 1/18/2024 3:26 PM </string>
<string>Thank you for visiting us </string>
<string>Tip: _________________ </string>
<string>Total: ___________________ </string>
<string>Name/Sign ________________ </string>
</ppCheckPrintLines>
<ppVoucherOutput />
</AddToExistingCheckExResponse></soap:Body></soap:Envelope>]
2024-01-18 15:26:11.796 INFO [OPI-PayAtTable-Transaction-164] TotalDue=0.0000


Below is the same log from another system where no data is sent for ppcheckprintlines.

<ppCheckPrintLines />
<ppVoucherOutput />
</AddToExistingCheckExResponse></soap:Body></soap:Envelope>]
2024-01-15 21:14:43.319 INFO [OPI-PayAtTable-Transaction-96] TotalDue=0.0000
2024-01-15 21:14:43.319 INFO [OPI-PayAtTable-Transaction-96] No ppCheckPrintLines
 
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yes, payments are going through and the check closes in simphony.
When the credit card says closing check, its triggering a print to a receipt printer we set for the POSAPI Client in EMC.
And it also prints a little receipt on the credit card machine itself.
DBA23822-1000-4938-8CA3-C05A519C5C7E_1_105_c_zcffnk.jpg
 
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