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Simphony 2 - Default Condiment Quantity not matching Parent Item if Bulk Entered

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odiegus

Technical User
Jan 24, 2022
3
CA
Hi all,

I am trying to configure a menu item that has a default condiment attached priced at $0.25. Whenever 1 of these are selected, check detail correctly shows 1 item ordered along with 1 default condiment attached.

However, if we bulk enter (ie. hit 5 for quantity then the menu item), check detail shows 5 of the parent item, but only 1 of the default condiment. Is there a way to have the quantity of the default condiment match the quantity of the parent item automatically? We've reviewed all the option bits we could find but haven't been able to make this work.

 
You can try with a ComboMeal or



Option 21 in the MenuItem Class

21 - Require Number of Condiments to Match Number of Parent Items
Select this option to match the number of the required condiments belonging to the menu item class to the number of parent menu items ordered.
For example, if selected, when a workstation operator orders 3 Steak Dinner, the operator is prompted for the Meat Temperature condiment group three times. If this option is deselected and a workstation operator orders 3 Steak Dinner, the operator is prompted for the Meat Temperature condiment only once, and the cook assumes that all three steaks are to be prepared at the same temperature.
 
Much appreciated!

For our setup and case, the option bit turned out to be 51 - Condiment entry/display relational to Parent Item's quantity. Applying this to the parent item did exactly what we were looking for - entry of 5 parent items also yielded 5 of the same default condiment.

Cheers
 
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