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Simphony 18.2.8 - with Android Tablets

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Asitha Wijesiri

Technical User
Jun 4, 2021
1
AE
Dear Members,

Currently I'm facing an issue with Android Devices when downloading the application.

When we download it download all most 95% but form may hours to days last 5% sys “Initializing dining table data or Cashing”.

I have tested Samsung devices with Android Version 7 / 8 / 9 /10 with Simphony 18.2.8.

Above tested devices are working when the CAPS is offline or in a different V-Lan without CAPS presents in this property.

The complete download process takes around 10-15 minutes.
When we reboot the device its takes around 6 minutes to get the application up & running.

Note: Also we have tried with Posiflex / Lenovo devices with Android Version 7 / 8 / 9 /10, still the same issue occurs.

Tried creating New Device Record Change the IP’s & V-Lan still the same.

"(If I off the Wi-Fi of the device and start the ServiceHost its loads fine, then if I on the Wi-Fi and reload the application DB device will go online (when check in PMC its shows ONLINE) and Checks with shear and can be used. But on the tablet down left side its shows OFFLINE.)"

Appreciate your kind assistance to resolve the matter at the earliest.

Thank you,

Regards,

Asitha
 
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