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Silent Monitor in Mitel 3300! Need Help!

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magatherium

Technical User
Oct 2, 2007
1
US
Hello,

I am new at VOIP and I working with Mitel 3300 system. I am trying to figure out how to activate "Silent Monitor". Basically, I was asked to enable option where my VP can listen silently to conversations of some of his employees while they are on the phone. I went to Agent Group option but didn't really find anything that I can configure for Silent Monitor. I really appreciate anyone's knowledge on this!

Vlad
 
try posting this on the MITEL forum. You should get your answer there.
 
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