Signature issues in Outlook 2003 - MF 1.8

[tahoe2]

Outlook 2003, SBS 2003 with CITRIX MetaFrame 1.8 on a W2K server.

The user does not always log in through Citrix. Sometimes she uses her laptop, just logs into the network, and computes that way.
We are set up so users can log in 2 ways: into Citrix, or just the network.

So this users signature will not stay set as the default. Every few days, it reverts to NONE.
I've set it both in the network, and in Citrix, to no avail.

I ran Detect and Repair, no go.
We use Roaming Profiles, there have been no errors upon logoff.
Any ideas?

Thanks!
Corie

 

[enigma99]

tahoe2,
When you go back to add the signatures...do you have multiple profiles in your options (example...outlook, copy of outlook..etc...etc)?

I had an issue before where Outlook was creating multiple exchange profiles and a user would customize their outlook to "outlook" and sometimes get "copy of outlook". So all of their pst files and other customized settings would be gone.

 

[tahoe2]

I checked and no, there is only one.
Thanks for the suggestion!

When I logged in as her just now, the sig was again replaced by NONE as the default. She only logged into the network, not Citrix.

Hmmmm...... curiouser and curiouser.

 

[tahoe2]

It was the two profiles stored in different places. I moved the user to a thin client, now she only logs into Citrix, and poof! No more issues.

 

[enigma99]

so I was kind of right.....lol

j/k

 

[tahoe2]

actually, once you mentioned profiles, it occurred to me that her profile was being stored on two different servers. after that revelation (ha!) I thought up the thin client scenario.
so you were kind of right!