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Signalling Server HP DL360G7

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SherWat

Technical User
Feb 12, 2016
216
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CA
I have a CS1000 at 7.6 with a primary and backup (offsite) signalling server.

Recently, our primary sig server has gone stupid. I get notified of this by our IP users calling saying the caller and redial logs on their IP phones are coming up with server unreachable.
I can ping both the name and IP of the primary sig server.
I can't connect to it.

When I do a STAT SS in LD 117 it shows as being UP (see below)

**** 10.30.1.15 YES HP DL360G7 LINK UP sptsvsig01.*******.**
APPS: LTPS VTRK
PBXLINK DATE: 21/09/2017
PBXLINK TIME: 14:57:26
CONNECTID: 67f0f38
APPLICATION NODE ID: 2187
Sets: [reg - 00050] [busy - 00000] [dvla - 00000]
VTRK: [reg - 00000] [busy - 00000]
SIPL VTRK: [reg - 00000] [busy - 00000]
IMSL VTRK: [reg - 00000] [busy - 00000]
SIGNALLING SERVER CAPACITY (SSRC): 4096
Type: HP DL360G7
Location: 0 0 0
Product Eng.Code: NTDXXXXXXX
Serial Number: USE145K1BE
Memory Size: 6144 MB
Disk Size 279 GB

When I go directly to the server, it won't accept any of the logons, even PDT.

I have had to physically turn off the server and turn it back on, then it is happy and all the IP phones caller and redial lists are back and I can connect to UCM.

Could it be the beginning of the end for the hardware do you think?

Thanks.s

 
You login to the Sig Server with the Admin2 that was set on that server (Not the Admin2 of the callserver) or you can login to the SS with a account with the correct rights configured in the UCM/System Manager. In LD 117 you can "prt app" will show yo the server where the PD is located. Login to element manager and take a look at the config for the PD server.
 
Thanks.
I tried to access element manager this morning and received this error
EM_zdpuqe.png
 
No I am not able to.
When I enter the URL I receive this and a completely blank page
Capturea_zoabcl.png
 
It's very possible that the License Certificate has expired since you are getting Certificate Error
 
Thanks for taking the time to respond. I really do appreciate it.
I checked the expiration date and it appears OK
Certificate_details_v6vncd.png
 
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