Siemens IP Phone System

[brenttrucks]

We are exploring new phone system options. We have a 10 yr old Siemens system that we are finding does a couple things that no other phone system has done.

We have looked at Avaya, Cisco, Mitel, Shoretel and none of them do this.
a) I can place a call on hold (On Hold Key) and go to any other phone and press a Pickup Key + Ext# of the phone I put it on hold (or BLF) and get the on hold call. This SAME pickup button can pickup a ringing phone on another extension as well by pressing Pickup Key + Ext# (or BLF)

b) I can park a call on any extension by pressing a Park button + Ext# (or BLF) and it parks the call on the destination phone. If that person hangs up, the phone rings again with the parked call and they just pick up the parked call. If they stay on the phone long enough it rings back the extension that Parked the Call.

Do you know of any phone systems that can do this? We haven't looked at a Siemens and that is why I am asking in this forum.

 

[intrigrant]

a - is possible on almost any system, not on Cisco though
b - sounds like a normal transfer to me

The way you use the telephone system is possible on any good telephone system only every system does it slightly different.

I can guarantee you that this will work on a Avaya IP Office and on a Shoretel system. I know nothing of Mitel but my guess is it can handle this too.

 

[donb01]

My suggestion is to do the same thing I am doing right now. Depending on the size of your system(s) you can do this fast or slow - I'm doing it slow.

I am installing a Siemens HiPath 4000 along side of my Mod 80. The two of them can be seamlessly integrated together and I can migrate my users from the Mod 80 to the 4000 over several years to spread the cost out. The HiPath 4000 pretty much has the same feature set, plus adds IP capability into the mix and adds some of those related features.

The reason I'm migrating slowly is my phones are a mix of RP120 - 400, and 312 - 624's and they will not work with the 4000. Anything Optiset or newer (that uses an SLMO card instead of an SLMR3 card) will work.

Doing it this way I get to keep the same features and functionality my users are familiar with and upgrade to newer technology at the same time, plus it is a lot less traumatic of a cutover than a complete rip & replace of 800+ devices!!

 

[yeahbutno]

This can DEFINITELY be done on the Mitel system just for clarification+much,much more as with all the latest PBX's out there.
Are you thinking of completely migrating to IP since you currently have a 10 Year old system? Then there are many choices for you! As long as your Data network is up to it!