Siebel EAI eWay login response

[caltman]

I'm rather new to the Siebel components and can't seem to get a response from the Upsert workflow that has been created. In the log it appears that a connection is being established and some handshaking is occuring, but there is just no response from the Siebel side when a login is attempted. Here is the logfile:

====
09:31:51.211 EWY D 2352 (java_extensions.cxx:1366): Performing HTTP form post...
09:31:51.211 EWY D 2352 (java_extensions.cxx:1366): Entering postSiebel2000()...
09:31:51.211 EWY D 2352 (java_extensions.cxx:1366): postData: SWEExtSource=SEEBEYOND_HTTP_UPDATE&SWEExtCmd=ExecuteLogin&Username=<name>&Password=<pwd>
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Server:Microsoft-IIS/5.0
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Date:Fri, 25 Apr 2003 16:33:10 GMT
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Cache-Control:no-cache, must-revalidate, max-age=0
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Pragma:no-cache
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Content-Type:application/octet-stream;charset=UTF-16
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Content-Length:4
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Response header - Set-Cookie:_sn=f7u18kILfLshZcsEIuF88G-y.51yrU8FzL5sllDe0Pc_; Version=1; Path=/eai_enu
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): HTTP Response Status code = 200
09:32:02.868 EWY D 2352 (java_extensions.cxx:1366): Saving response data...
09:32:02.868 EWY A 2352 (java_extensions.cxx:1366): Error getting response. java.lang.Exception: No text result to retrieve.
09:32:02.868 EWY A 2352 (java_extensions.cxx:1366): Error posting form. java.lang.Exception: No text result to retrieve.
09:32:02.868 EWY A 2352 (java_extensions.cxx:1366): Error posting form. java.lang.Exception: No text result to retrieve.
09:32:02.868 COL I 2352 (initialize.cxx:302): JCS: Java collaboration translate threw a com.stc.common.collabService.CollabConnException!
09:32:02.868 COL I 2352 (java_extensions.cxx:1366): *************** Exception occurred **************
09:32:02.868 COL I 2352 (java_extensions.cxx:1366): toString: com.stc.common.collabService.CollabConnException: [colSiebTst_ActivityUpd] JCCollabControllerImpl (translate) Error in calling firstTimeinTranslate

09:32:02.878 COL I 2352 (java_extensions.cxx:1366):
09:32:02.878 COL I 2352 (java_extensions.cxx:1366): getMessage: [colSiebTst_ActivityUpd] JCCollabControllerImpl (translate) Error in calling firstTimeinTranslate

09:32:02.878 COL I 2352 (java_extensions.cxx:1366):
09:32:02.878 COL I 2352 (java_extensions.cxx:1366): StackTrace:
com.stc.common.collabService.CollabDataException: java.lang.Exception: No text result to retrieve.
at com.stc.eways.siebel2000.Siebel2000.login(Siebel2000.java:829)
at crSiebTst_ActivityUpd.userInitialize(crSiebTst_ActivityUpd.java:85)
at com.stc.jcsre.JCollaboration.initialize(JCollaboration.java:47)
at com.stc.common.collabService.JCCollabControllerImpl.initializeJCollaboratorExt(JCCollabControllerImpl.java:1176)
at com.stc.common.collabService.JCCollabControllerImpl.firstTimeInTranslate(JCCollabControllerImpl.java:1161)
at com.stc.common.collabService.JCCollabControllerImpl.translate(JCCollabControllerImpl.java:430)
com.stc.common.collabService.CollabConnException: [colSiebTst_ActivityUpd] JCCollabControllerImpl (initializeJCollaboratorExt) Error in initializing the User Class class crSiebTst_ActivityUpd
*************************************************

Is this an eGate component configuration problem or an issue on the Siebel server side?

Thanks for any help.

Coley

 

[Madere]

Coley,

I &quot;think&quot; this means that Siebel has not data for you.
Check your select query to see if there should be any data in Siebel meeting the query.

It is a normal exception meaning the query result is without any data. If you catch and get this exception you know there is not data in Siebel.

Regards,
Madere.

 

[tjoconnor]

I was recently assigned the task of coverting an existing SeeBeyond - Siebel EAI application from sessionless (no login) to session based (with login) for performance reasons. I am having the exact same problem with login attempt (java.lang.exception No text result to retieve.) Our logs entries even look exactly the same. Don't know what to do. Did you ever find a solution too this? Do you just catch / ignore the exception? Thanks for any info....

 

[caltman]

I've been looking back through what we did, and I think the resolution to the problem was a change on the workflow side. We added an output argument to the End Step of the workflow:
Property Name: Type: Value:
Content-Type Literal text/html

and that seemed to clear up all of those problems. Also as I recall, most of the headaches we encountered in setting up the EAI components were due to problems in the workflows that eGate provided with 4.5.3.

Hope this helps.

Coley