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Siebel / CT Connect / Symposium / Meridian

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kulasman

kulasman

Technical User
Oct 27, 2006
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Hello All,

We have a situation where we are unable to login fom siebel softphone onto the nortel telesets. once they login hard phone its getting synchonized mostly.
we are using CT Connect 6.1 and symposium 6.0 with meridian switch 81C.
we have only ACD DN's in symposium and dont have regular DN's configured in symposium. should they be?
Also do we need to connect CT Connect to switch also with a CTI link rather than only connecting to symposium.

Any help is appreciated.

Thanks
Manoj
 
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