Sidekick99 Memo problem

[onleg]

Sidekick99 is running just fine except for the "memo" option. I had made a few entries and now, when memo is called up, I get an error message that there is not enough memory size. I can no longer access the feature.

Sidekick tech support phone numbers are no longer valid. Looks like it no longer belongs to anyone in particular.

Onleg

 

[james33]

Dear Onleg,
Close down Sidekick and then Using Explorer go to the Userdata folder and look for files with the file type:
####.SKContent
####.SKNoteHeader
####.SKWrite
Move them to another folder and then restart Sidekick, there will then be a blank untitled Memo file which you can save as a NEW NAME.
Then go to
File|Open Memo File
then navigate to the one you moved earlier and attempt to open that one.
Let me know how you get on.


Regards Jim
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[onleg]

James33

I followed your suggestion without success.
Let me mention that I created a USERFILE in MY DOCUMENTS to facilitate backup.

The SIDEKICK.EXE is in the STARFISH directory as it should be but I changed the destination of data to the MY DOCUMENTS directory.

This continues to work quite well. Per your instruction, I moved all MEMO files to a temporary site. I sill get a memory error message when I try to access MEMOS. I then re-installed SIDEKICK hoping this would solve the problem. It didnt. The blank MEMO file I anticipated did not come up. Only an error message.

I had backed up MY DOCUMENTS several days ago, so, I copied the backed up MEMO files into the USERDATA folder. The problem still exists.

All other SIDEKICK functions seem to be working OK.

BTW: I wish I were in Ireland right now. I am in Lousiana,USA and we are in a 95 deg. steam bath.

Russ Allor (onleg) rallor@cox.net

 

[james33]

Dear Russ,
Is there any other Memo file in the Userdata folder?
I would be inclined to delete all the files in the userdata folder(after having copied/backed up the folder to somewhere else).
Even though you have moved your data folder somewhere else,
if Sidekick starts up and there are no cardfiles or memos in it, a Temporary cardfile or memo will be created in the Userdata folder as that is what is written in the registry.



Regards Jim
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[onleg]

Jim:
I walked through the "memo' procecure one more time and, when I got the error message, there was an option to read the details. Most of the information was hexadecimal coding but I recognized the error referred to "sidekick99.exe"

It ocurred to me that a reinstallation would not necessarily write over existing files, so, I deleted the executable and did another installation.

IT WORKED. I brought my backed up memo files back into the target folder and everything is running fine.

Thanks for the helpful dialog.

Russ Allor (onleg)