SI 7 on Win2K3 Server/IIS 6

[smueller72]

I know it's a stretch, but has anyone gotten SI7 to run on Win2k3 server? Actually, I do have it installing fine and the Info Desktop/Report Designer/APS/Sentinel etc working fine on a Win2K3 box but I can get Info WebAccess to work. I suspect this is more a IIS6 issue than a Win2k3 server issue. I've registered the .si ISAPI extension and believe I have the user rights set properly but when I try to login to the custom webaccess login I get a 404 error. I vaguely remember getting this error and have found docs to its affect on the BO support site but I can't get past this issue. I suspect it will run on Win2k3 server. Has anyone got it to work? If so, any help would be greatly appreciated.

* and please don't ask why I'm trying to do this

 

[synapsevampire]

Ummm, OK, why aren't you trying to do something else

Since all of the apps seem to be working, and the issue appears to be a 404 page not found error, I would agree that it appears to be an IIS error, perhaps there's something amiss with how the virtual directories are set up in IIS?

-k

 

[smueller72]

The virtual directories were created during the install and, going from memory on a previous install on IIS4 all seems ok. I've read through the webaccess installation verification tech doc on the business objects site and, although it doesn't reference IIS 6 directly of course, much of what it says still applies. I've even allowed all web service extensions to loosen up IIS 6's security and still have had no luck.

Believe me, I'm close to trying something else

 

[RobertT687]

Our site just made an almost identical attempt to yours except we were installing Info 7.5. The results were as you have seen. Everything appears to work except for Info WebAccess. That was the essential application we had to make work. We had to fall back to a Windows2000 server running IIS 5. We also had to copy the contents of the \CiWeb folder from an older installation of Info to get compatible DLLs and EXEs. If you still have a working older installation you might try copying the \CiWeb folder contents and see what happens.

Sorry I can't offer better hope of success.

 

[hilfy]

We have it working here with SI 7.5 - at least for the next 4 weeks as we complete our roll-out of BO XI.

I'm not super-familiar with how the web site is configured - it's on a separate web server in our DMZ and all of the APS' (we have 8) are inside the firewall. I know that we had to have a couple of ports opened in the firewall in order to get it to work.

Here are the steps to setup and configure it from our disaster recovery documentation:

-Install Seagate 7.5
-Install Service Pack 5 (si75win_en_sp5.exe)
-Install Web Access Patch (si75wsdkwin_en.exe)
-Verify Seagate registry setting to disable cookies 'HKEY_LOCAL_MACHINE\SOFTWARE\Seagate Software\Seagate Info\Web Access\Persistent Cookie’ set to “No”

From another part of the configuration document:

Configure Seagate app mappings
In IIS select the <application> website and then go to properties, then to the Home Directory tab, then to Configure button. Go to the App Mappings tab add a new program mapping:

**** NOTE: no spaces in this path
Path: c:\progra~1\Seagat~1\SI\X86\ciweb\ciweb.dll
Extension: .si
Verbs: all verbs
Verify that file exists: UNCHECK

and

Setting up Seagate Virtual Directories

After adding the Seagate Info program, you need to create two(2) virtual directories inside the web application so that the web application can access the Seagate report viewers. The virtual directories required are:
1. ciweb and
2. viewer

Open the IIS MMC and expand the website tree until you can select the web application. Select the web application and right click the mouse and select ‘New’ and from the ‘New’ menu select ‘Virtual Directory’. A wizard should pop up which will guide you through the virtual directory creation process.

Locate the directory for the Seagate web interface. The location of ‘ciweb’ folder will be X:\Program Files\Seagate Software\SI\X86\CIWEB, where X is the drive where you installed the Seagate software.

For the viewer virtual directory, the content directory should be X:\Program Files\Seagate Software\Viewers. (with the “s”)

I hope this info helps!

-Dell

A computer only does what you actually told it to do - not what you thought you told it to do.