Show Tech-support ??? 1

[Microbyte]

Does anybody know how to save the output to a file for the command "show tech-support"?

Thanks


Microbyte

 

[KiscoKid]

If you use one of the most common terminal programs like Hyperterminal (on nearly all Windows OS's under Programs/Accessories), best thing to do is to set it in logging mode as follows:

Start Hypterminal
Click Transfer and select Capture Text
Specify a file name and disk location to store your output
Click Start
Issue the show tech command
When you've finished, click on Transfer and select Capture Text
Select Stop

All the other terminal emulators I've ever used do something similar to this. If you're using something other than Hyperterminal, just have a little poke around the program options and I'm sure you'll find it.

 

[Microbyte]

Thanks for your help.
How about in unix environment? I'm running Solaris. It would be possible to do so in Windows, but I'm faced with barebone Solaris.

Microbyte

 

[KiscoKid]

From Unix? Presumably you'll be telnetting from the Solaris box to the device you need to 'show tech'?

Could you perhaps redirect all your output to a text file?Something like:

telnet a.b.c.d > showtechoutput
(enter passwords)
router#show tech
router#exit

where a.b.c.d is the IP address of the Cisco device.

Would this work? Not sure myself to be honest but hopefully it would create a file called showtechsupport with all the detail you need.

 

[Microbyte]

Thanks Kisco! It worked!

Microbyte