Show caller on M3905 phones when call comes in on DN 1

[Benighted]

Hi,

We're currently using the M3905 phonesets for agents. Is it possible to show in the display who is calling when the caller is calling the DN number? Of course incoming calls on the skillsets are ok, but when someone calls your direct number then it doesn't show what number or who is calling. Is it possible to solve this?

Thanks.

 

[DRNurse]

Try CLS TDD to display DN info before answering?
This what you're looking for?

 

[Benighted]

CLS might solve this yes. Thanks, I'll give it a shot

 

[jaschil]

Do you have PEPs 060301, 060305, and 060310 installed? These are needed as well as several PBX patches.

 

[jaschil]

Wrong post. Sorry.