Short Codes / LCR 1

[markpirvine]

Hi,

In the UK directory enquires numbers have changed, they all begin 118***. However as they vary differently in cost, we want to force the use of a particular service.

At the moment I have set-up a new LCR with the following set-up:

118888
.
dial

118N
.
busy

However if a user tries to dial a different provider, rather than hear the busy tone, I would like to redial the 118888 service. I tried to achieve this by doing the following:

118N
118888
dial

However the numbers represented by the N are automatically appended to 118888. We are running version 1.1, is there a bug with the release?

 

[routermad]

What you are doing is correct, but I would not have these codes in the LCR table. Rather add them in the system short code. See if this makes any difference.

hope this helps
routermad

 

[markpirvine]

routermad,

Thanks for the reply. Glad I wasn't missing anything silly; I will be upgrading to version 1.4 before the end of this month, hopefully that will fix things.

Do you mind me asking why I shouldn't use LCR? I did have the code in the Short Codes, but management wanted to restrict access to the services. This would have meant editing a lot of user profile's, whereas now I just use the users priority. Is there any performance issues with this?

Many thanx in advance,

Mark

 

[IPGuru]

keep the chortcode in LCR, it will meean only one change if prices change.

Do the extra digits being sent to line cause a problem? I would expect the network to be routing on the first 6 digits anyway.
you could try making the short code 118XXX to wait for 3 digits & see if this helps

 

[markpirvine]

IPGurn,

Many thanks for your reply. The extra digits were causing a problem. If someone tried to dial 118707, then the Avaya tries to dial 118888707.

However I did as you suggested and changed the rule to 118XXX, this worked perfectly!!

Do you mind me asking were the X character is documented? I looked through all the manuals I have and could not find it.

Many thanks for taking the time to reply,

Mark

 

[IPGuru]

check the help files in manager, it is there for 1.4 I dont know about earlier versions though