Short code for Announcement.

[202586]

Dear Members,
My requirement is like this,
I want to enter a feature code and then make an announcement which should be announced on all the phones connected to ip office.

I enter this short code and say some thing, this should be announced on all phones at the same time.
How can i do this or what is the short code for this. What is this feature called in Avaya systems.

 

[hairlessupportmonkey]

its called "GoneOnATrainingCourse" feature.

Hint - Paging. Press F1 for help in Manager.



ACSS - SME
General Geek

 

[202586]

i like that HSM,
but what if the management dont want to pay n ask the employees to learn only from documentation? I didn't find paging in the feature list but i found Dial paging, i think both are same. Anyways thanks man!!

 

[hairlessupportmonkey]

try it an see.

Hint - Group Paging.

read the help file. you need a paging group (Monitor Group) and members need to be in it, and the Monitor group set on the User > Telephony > Supervisor Settings > Monitor Group set to your group you set up for paging to.

ACSS - SME
General Geek

 

[202586]

And what about the short code for the same?
I have a hunt group and 20 agents under it.
When i go to User > Telephony > Supervisor Settings > i can see the HUNTGROUP listed.
Now what ?

 

[hairlessupportmonkey]

Create a button on the phone instead or use Dial Paging for a shortcode

ACSS - SME
General Geek

 

[202586]

so here it is ...
*66
feature: Dial Paging
telephone number 555 (Hunt group number)
So now i have to dial *66 555...
is that right.
will test when i go back to office.

 

[cruzades]

and be noted that, this is only applicable to digital and ip phones only, analog is not.