Here is my issue, I have a ShoreTel IP230 manually configured as follows:
FTP Server - 172.22.128.5
Static IP - 10.3.139.23
Subnet - 255.255.255.0
Gateway - 10.3.139.1
Someone set the password on the phone and there is no way to access the configuration menu.
My network is set as follows:
Gateway - 10.3.139.1
Subnet - 255.255.255.0
DHCP Server Win2K8 - 10.3.139.2
ShoreTel Server - 10.3.139.7
SG50 Switch - 10.3.139.8
How do I get the phone to connect to the ShoreTel Server (FTP Server) and download the new firmware and wipe out previous configured options in the phone? Can put the ShoreTel Server on a 172.22.128.x network and set up a static route between the two? I am not quite sure how static routing works, so I am shooting blind here.
This is all in a test environment so there is no actual network that has to remain up. This 1 phone represents many that I have to resolve. I am just looking for the simplest solution.
FTP Server - 172.22.128.5
Static IP - 10.3.139.23
Subnet - 255.255.255.0
Gateway - 10.3.139.1
Someone set the password on the phone and there is no way to access the configuration menu.
My network is set as follows:
Gateway - 10.3.139.1
Subnet - 255.255.255.0
DHCP Server Win2K8 - 10.3.139.2
ShoreTel Server - 10.3.139.7
SG50 Switch - 10.3.139.8
How do I get the phone to connect to the ShoreTel Server (FTP Server) and download the new firmware and wipe out previous configured options in the phone? Can put the ShoreTel Server on a 172.22.128.x network and set up a static route between the two? I am not quite sure how static routing works, so I am shooting blind here.
This is all in a test environment so there is no actual network that has to remain up. This 1 phone represents many that I have to resolve. I am just looking for the simplest solution.