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ShoreTel Communicator Login Issue

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probietech

probietech

Technical User
Mar 27, 2009
102
US
I have a gentleman that is in a Workgroup and is a Customer Service Rep. He is not able to login to Communicator- gets System Unavailable. Changed password and he was able to connect,however, he now has nothing under his Options Tab??? Any suggestions?? I have tried duplicating him with other Reps that are working and no luck as of yet.
 
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Are you saying in the toolbar under TOOLS>>OPTIONS or right clicking is task bar under OPTIONS - nothing shows? I would suggest uninstalling the client and re-installing for that user.
 
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