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ShoreTel Communicator and message playback on IP930D phone

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GN400

Technical User
Jul 2, 2010
3
US
User gets voice mail, plays message back using desktop communicator through PC speakers, message plays back with perfect audio, dial voice mail from DECT phone and message plays back perfectly, play message back using communicator through the phone and message is garbled. System is on build 19.49.3800.0, desktop communicator is current to build. Any suggestions, replies will be greatly appreciated. Thanks
 
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