shoretel auto attn. option to off premise cell phone

[FSB62]

I am trying to program an option in the auto attn to go to the on call tech's cell phone. Cannot seem to make it work. looking for some ideas.


thanks,

 

[DBrewsky]

Add a new Route Point and have it always forwarded to the cell phone. Then add an option in the AA to go to that Route Point and you're done.

--DB

 

[FSB62]

DB,

Thanks for the info, I almost had it right, but I do now. tahnks again

FSB