Not got experience of shoreline, but I think Matt Wray does
However,I do have experience of the Sphericall system which is very similar in architecture.
I like Sphericall, it has loads of telephony featurems, adn they have worked at getting the telephonhy right. I believe that the later versions have built in voice mail.
gshaheen,
We have been carrying the ShoreTel product (formerly Shoreline) for around 2 years. The stuff is drop dead simple, reliable and just works. It's the best VoIP offering on the market as far as we are concerned. Get signed up as quick as you can.
A while back, when I was with a corporation, Shoreline gave a presentation. Their system was logical, simple, and heard to be reliable. Best of all it was affordable. The corporation decided to go with another major corporation's $$$ VOIP system more for corporate reasons than anything else.
Shoreline was a great choice for small and medium sized businesses, IMO.
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