Shift Lock on touch screen

[tmt7734]

Hi all,

I have a rather large deployment of Radiant touch screen pos terminals runing XP Pro. We have been having a problem which seems to be shift getting stuck on. So when the user inputs a "1" an "!" gets inputed into this system, etc.

It can be fixed by bringing up the On Screen Keyboard and hitting shift or reboot the POS.
Does anyone know how to input a shift by tapping or sliding on the touch screen? and how turn it off?

 

[DTSMAN]

We use Radiants and I have not seen that issue.

Could the issue be with your on-screen keyboard software? Is this on-screen keyboard part of the POS software, is it the windows keyboard, or is it a third party?
Not that the answers to those questions will help me very much, but the anwers may help the next person who responds.

Bo

Kentucky phone support-
"Mash the Kentrol key and hit scape."

 

[dennislv]

In the programming world of windows, you have to send a WM_KEYDOWN and then a WM_KEYUP message to the os. Sounds like a bug in the software!