scs2rescue
IS-IT--Management
I'm working Winfax vers. 10 ACT vers. 6 on a 2000 Server network. We need the ability for Winfax to store the fax in a particular ACT contact record (not My Record) and then view that fax from any PC on the network within Act.
Using Winfax vers. 10, I tested this environment and received the following results: Once faxed, the document attaches itself to your "My record" and the path to that faxed document is the C:\ drive. The PC who faxed that document can pull it up & view it in Act notes & history. However, anyone else on the network can see that something was faxed in the Sender's My Record, but cannot double click it & view.
In ACT, under Preferences there are controls for where you want to store your data (databases, documents, templates, e-mails, etc.) but nothing on where to store Winfax faxes. There seems to be no controls within Winfax to specify what drive location the faxes will reside.
Please Advise,
Alan
Using Winfax vers. 10, I tested this environment and received the following results: Once faxed, the document attaches itself to your "My record" and the path to that faxed document is the C:\ drive. The PC who faxed that document can pull it up & view it in Act notes & history. However, anyone else on the network can see that something was faxed in the Sender's My Record, but cannot double click it & view.
In ACT, under Preferences there are controls for where you want to store your data (databases, documents, templates, e-mails, etc.) but nothing on where to store Winfax faxes. There seems to be no controls within Winfax to specify what drive location the faxes will reside.
Please Advise,
Alan