Sharing a call on 2616's 1

[asroka3]

I have searched the forum and not found anything that works yet, so here goes. I have Option 11c's and the issue in question involves (2) 2616 sets. I have two sales offices at diferent ends of the building that want to pick up on the same DN at the same time and converse with the calling party. Is this possible? I have tried the DN as an MCR and SCR, set the POA, GPUA classes, but still can not make this work. Can it be done? Any help is appreciated.

 

[Rexarino]

If you create an analog phone in programming and assign it the same DN, you will no longer have privacy on that DN; i.e. multiple people can answer that line at the same time. You may need to MARP to the analog set, as well.

 

[dawgnu]

and you can put POA in the class of service too! and then multiple dns will have access to these #'s

 

[mojoagogo]

You should be aware that in the CLS you need XHD (exclusive hold denied)