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Sharepoint : 'the converter failed to save the file'

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rekrabnai

Technical User
Sep 28, 2000
32
GB
Hi People,

Has anyone come across an issue with sharepoint where the message 'converter failed to save the file.'

A user is getting an error when trying to open an Excel document from SharePoint that he uploaded.

No one else gets the error when viewing the document, and he doesn’t get the error if I save as copy from SharePoint onto his machine and then open it.

He’s running Office 2007, as is the rest of his team.

Many thanks in advance for any help you may be able to provide.

Ian
 
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