Sharepoint 3.0 alerts issue

[gibsonb]

From what I can tell our Sharepoint alerts are working correctly. These are set to immediate. Although I have one user that only receives the folder creation notifications and nothing else. They ofcourse receive the acknowledgement email after signing up for the alerts. I've had them sign up for them over and over again and they are still not working correctly. Any ideas?

Thanks,
Benji

 

[SPV]

Have you tried looking at the User Alerts page under Site Settings for the site collection in question? It will show you what SharePoint thinks they have set up. If any of the non-functioning alerts are listed, you can delete them from the list and get the user to try setting them up again.

If that doesn't work, it may be worth considering removing their entry in the All People list for the site collection. I have noticed that even if you remove someone from every group, they still remain on that list, so perhaps their settings are being retained somehow. However I don't know what effect this might have elsewhere in the site, for example if they are listed as having amended a document.