AnnetteB1305
Technical User
Hello,
I have a report and in this report I have had to create a subreport which gives me 2 running totals of number of calls from specific helpdesk group members one for month selected and one for previous month. I have to also report these on a summary in my main report.
So I have created 2 shared variables being
//HdeskAssignedCalls
WhilePrintingRecords;
Shared NumberVar HdeskAssignedCalls;
HdeskAssignedCalls:={#Tot#HDUnique}
and
//PrevHDUnique
WhilePrintingRecords;
Shared NumberVar PrevHDUnique;
PrevHDUnique:={#Tot~HDUniquePrev}
and then in my main report created
//HdeskAssignedCalls
Shared NumberVar HdeskAssignedCalls;
HdeskAssignedCalls
and
//PrevHDUnique
WhilePrintingrecords;
Shared NumberVar PrevHDUnique;
PrevHDUnique
The @PrevHDUnique wasn't working but the first variable was but I roiginally named it @sharedvariable. I have the variables in my report footer in my sub report and they work when displayed there, however using the variables on my main report I just get 0.00
Any help would be appreciated, I looked at this till midnight last night and all this morning and I know it's something blaringly obvious but I've been obviously looking at it too long
Thanks,
Annette
I have a report and in this report I have had to create a subreport which gives me 2 running totals of number of calls from specific helpdesk group members one for month selected and one for previous month. I have to also report these on a summary in my main report.
So I have created 2 shared variables being
//HdeskAssignedCalls
WhilePrintingRecords;
Shared NumberVar HdeskAssignedCalls;
HdeskAssignedCalls:={#Tot#HDUnique}
and
//PrevHDUnique
WhilePrintingRecords;
Shared NumberVar PrevHDUnique;
PrevHDUnique:={#Tot~HDUniquePrev}
and then in my main report created
//HdeskAssignedCalls
Shared NumberVar HdeskAssignedCalls;
HdeskAssignedCalls
and
//PrevHDUnique
WhilePrintingrecords;
Shared NumberVar PrevHDUnique;
PrevHDUnique
The @PrevHDUnique wasn't working but the first variable was but I roiginally named it @sharedvariable. I have the variables in my report footer in my sub report and they work when displayed there, however using the variables on my main report I just get 0.00
Any help would be appreciated, I looked at this till midnight last night and all this morning and I know it's something blaringly obvious but I've been obviously looking at it too long
Thanks,
Annette