Shared Line Appearance/Auto Answer

[santibanezt]

Is it possible to set up a phone with a sidecar this way? I have a user that has a sidecar with 5 other shared lines on it. If a call comes in for one of the sidecar lines, she does not want her phone to pick up the call automatically when she picks up her handset. She only wants to be able to answer the side car lines if she presses the line button on the side car. Is this possible?

 

[whykap]

under service -> service parameters -> select publisher as the server and call manager as the service.

Then under ->Clusterwide Parameters (Device - Phone)->
change option "Always Use Prime Line" to true and update.

This is clusterwide change that will affect all phones.