Shared file cannot be deleted or renamed

[Jtorres13]

There is a template that needs to be replaced. It's in a share where Everyone has Full Control. It won't let me rename or delete the file to restore it from backup. If I try to delete or rename it, it says "Access denied. File is protected or in use."

I've sent a message out to users to exit Word and I don't think anyone has it open since I cannot see a .tmp file in the folder for that template. You know how it makes a copy of the file that's in use and it puts the squiggly "~" in front of the name? Well, none of that.

Is there a way to see who has the file open? Or, is there a way to delete it for good?

The backup program wont restore on top of a file in use.

 

[itsp1965]

If you go to Computer Mgmt-->Open Shared Folders->Right click on Open Files.. do you see anything?

 

[Roadki11]

Try this.

http://www.tek-tips.com/viewthread.cfm?qid=1394371

Road

 

[Jtorres13]

Thanks for your responses. ITSP, I didn't have time to try your suggestion.

Raodkill, I'm not the administrator. Don't have permission to install third party software.

We ended up rebotting the server around 6am.