Shadow issues

[lpwashu]

I actually have a two part question. Can I

1. Shadow an application session? If a user is running a Citrix published aplpication can I configure the system to allow me to shadow that session? It seems to work if the app is not load balanced but does not work if it is.

2. Can I shadow a session from a published desktop. I have published remote desktop as an application for managing my environment theough the firewall using the Portal. But I cannot shadow any sessions this way, even normal client sessions where they are using the server desktop. Can this be done? Can I publish the actual desktop rather than the remote desktop? Thanks
Add Note:

 

[Ogi]

I use mfadmin.exe and run that from a published desktop, personally I don't like CMC!

I can select all my Citrix servers and shadow any Citrix user on any Server without any issues.

I do set my colour depth to the best I can get (True Color 32 bit) and it never fails! Unless someone clicks "No"!!!!!

Also, being either side of the firewall makes no difference whatsoever!

Cheers,
Carl.