setup issues with Dell 5210n 1

[iblearnen]

I’m troubleshooting a ; the paper tray properties are set to automatically select what tray to pull from. My problem is it only pulls from tray two, when that’s empty it must be refilled never touching tray one. I tested this by selecting tray one than printed a test page, worked fine, then I changed to pull from tray two, no problems on that one either. So…..when set it’s set to automatically select, that indicates to me that it will start on 1 and move to two when 1 is empty. I'm not sure if this printer ever worked corectly Any insight would be great. Thanks in advance.

 

[ski]

-Make sure that both the size and type of media are the same in both trays.
-Make sure that the paper guides in both trays are correctly set for the media size.
-Make sure that the menu values for both size and type are set correctly in the printer's paper menu(see * below).
-Make sure that the printer's software is correctly configured for additional trays(see ** below).

* Configure printer for linking trays:
-Press the Menu button on the printer's operator panel.
-Press the Down arrow button until -> appears next to Paper Menu, and then press the Select button.
-Press the Down arrow button until -> appears next to Paper Size/Type, and then press the Select button.
-Press the Down arrow button until -> appears next to Tray X Size/Type(where X is the tray's number), and then press the Select button.
-Press the Down arrow button until -> appears next to the paper size you loaded, and then press the Select button.
-Press the Down arrow button until -> appears next to Tray X Size/Type, and then press the Select button.
-Press the Down arrow button until -> appears next to the paper type you loaded, and then press the Select button.
-The printer returns to Ready.

** Configure software for additional trays:
-In Windows XP, click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.(For all other O/S's, click Start/Settings/Printers)
-Right-click the printer icon, and select Properties.
-On the Installed Options tab, select 250-sheet tray or 550-sheet tray in the Available Options list.
-Click Add.
-Click OK, and close the Printers folder.