Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Settings in symposium

Status
Not open for further replies.
is2teli

is2teli

MIS
Mar 7, 2005
299
US
Reading the symposium Amdin guide, there is a section on configuring idle time based on time since last logon, time since last status change, and time since last SCCS/ACD call...

Where do i set the idle time to base off of?thanks
 
Sort by date Sort by votes
disregard - i found it in gloabl settings of skillsets
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
131
Firebird Scrambler
Firebird Scrambler
N
  • Locked
  • Question
How viewing WildVariable in AACC
Replies
0
Views
199
NNYT
N
telklass
  • Locked
  • Question
Avaya Symposium vs IE
Replies
1
Views
157
Utreg
Utreg
leekawai
  • Locked
  • Question
AACC 7.0.1.0 GA patch installation problem
Replies
1
Views
154
aoh74
aoh74
aleleo
  • Locked
  • Question
AAAD 6.3 no signature settings
Replies
0
Views
96
aleleo
aleleo

Part and Inventory Search

Sponsor

Back
Top