Setting Up Resiliency

[SeanSunco]

I have a 3300Mxe at the main site with 3 resilient 3300's at the remote site. I know you setup the cluster same as usual, but not sure on how to setup the failover if the link is down.
Thanks,
Sean

 

[bobcheese]

what version of software are your 3300's running?

 

[SeanSunco]

I am release MCD5.0 on all of the 3300's

 

[bobcheese]

Standard user failover is in user config however there are more factors that need to be considered and the sds sharing needs to be at 'resilient pair' scope

 

[kwbMitel]

@SeanSunco

Assuming SDS Sharing is setup and your Cluster programming is solid then it is as simple as selecting the Secondary Element via the User and Config form.

You then would check the resilient system to make sure that the extension has been created there.

The phone may have to be reset to obtain it's resilient programming. This can be checked via the Debug mode on the phone and making sure there is an IP setting for ICP #2

You can also check the remote directory form on all systems.

Welcome to the forum SeanSunco

BTW, I'm sure if you thought long enough, you might know a KWB in the neighbourhood.

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What's most important is that you realise ... There is no spoon.