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Setting up Rad ports on MiCC when IVR Ports are not enabled

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kwbMitel

Technical User
Oct 11, 2005
11,504
CA
I understand that when a system is not enabled for specific quantities of IVR ports that the system can be configured with RAD ports - Simple messaging only

What I don't know is How one goes about setting that up on the MiCC

Without the IVR ports being enabled, I don't see the Call Flow options via YSE.

Can anyone shed some light on this?

Here is a previous thread with some context for my question thread1329-1775822

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What's most important is that you realise ... There is no spoon.
 
if the MICC arid is for contact centre , then you should be able to run the installer - choose features to install and add IVR

Then Be very carefull with how many you use ( it should say 240) , limit per physical server is 120

I would strongly suggest that if there is any chance at all they may one day want more advanced IVR then limit your ports down to somthing like 5-10

otherwise if you have used 20 and they say , they would like Callback or data dipping then you MUST match the port count with IVR port licenses which are not cheap

If I never did anything I'd never done before , I'd never do anything.....

 
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