setting up phantom

[bhorocks]

I know that a previous tech has setup phantoms on our 81c but i am unable to locate where they are.
did a couple steps trying to loacete it but unsucessful

REQ: luu
TYPE: 500
TN
CDEN
TYPE 500 TN 004 0 12 14 4D
TYPE 500 TN 004 0 14 13 4D
TYPE 500 TN 004 1 07 04 4D
TYPE 500 TN 004 1 08 09 4D
TYPE 500 TN 004 1 12 04 4D
TYPE 500 TN 004 1 14 11 4D
TYPE 500 TN 004 1 14 12 4D
TYPE 500 TN 020 0 04 14 4D
TYPE 500 TN 020 0 10 10 4D
TYPE 500 TN 036 1 05 08 4D
TYPE 500 TN 036 1 10 02 4D
TYPE 500 TN 036 1 15 01 4D
TYPE 500 TN 036 1 15 04 4D
TYPE 500 TN 036 1 15 08 4D
TYPE 500 TN 052 0 09 15 4D
TYPE 500 TN 052 0 10 05 4D
TYPE 500 TN 052 0 11 10 4D
TYPE 500 TN 052 0 13 08 4D
TYPE 500 TN 052 0 13 09 4D
TYPE 500 TN 052 0 14 02 4D
TYPE 500 TN 052 0 14 15 4D
TYPE 500 TN 052 1 00 03 4D
TYPE 500 TN 052 1 00 04 4D
TYPE 500 TN 052 1 00 05 4D
TYPE 500 TN 052 1 00 06 4D
TYPE 500 TN 052 1 00 07 4D
TYPE 500 TN 052 1 00 08 4D
TYPE 500 TN 052 1 00 09 4D
TYPE 500 TN 052 1 00 10 4D
TYPE 500 TN 052 1 00 11 4D
TYPE 500 TN 052 1 00 12 4D
TYPE 500 TN 052 1 00 13 4D
TYPE 500 TN 052 1 00 14 4D
TYPE 500 TN 052 1 00 15 4D
TYPE 500 TN 052 1 07 06 4D
TYPE 500 TN 052 1 12 04 4D
TYPE 500 TN 052 1 12 09 4D

and

REQ prt
TYPE supl
SUPL

SUPL SUPT SLOT XPEC0 XPEC1

004 STD LEFT 01 0 3 05 0 3
020 STD LEFT 06 0 3 -- - -
036 STD LEFT 02 0 3 03 0 3
052 STD LEFT 07 0 3 04 0 3

So i am not seeing that we have it although there should be something.. what am i doing incorrect?

I also read setting up a acd would work as well to have a call coming in auto forwarded to another number. correct?

Thanks

 

[bigindian65]

You're not doing anything incorrect, unless you have more than customer zero, Phantom loop will have an n beside it and usually be a high loop

 

[acewarlock]

I use ACD to forward all the time and I think it works better then Phantoms, plus I'm not using a TN Lic.

 

[grumpyone60]

Phantoms are on TN 156 x x x

 

[bhorocks]

i'll give it another look for those phantoms but i think i will try the acd for now and see how that goes.

Thx for letting me know i'm not doing the wrong thing at least!

 

[bhorocks]

yup that acd technique works great! Thx for the encouragement.