RocketJTech
Technical User
Approximately 2 years ago a new customer had purchased the following modules, from another vendor, to be installed into their existing Merlin LEGEND System: (Merlin MAGIX R2.0 V7 Processor / Merlin MESSAGING 3.0 with 4-port Card). The processor was installed to replace the Lengend processor and the config was backed up, converted and reapplied to the system. All system functions work as they did before. At the same time, the Messaging module was installed but not "integrated" into the system. The power/system status and 4 VM port LEDs are all solid green as they should be. Now this customer is asking me to "integrate" the VM onto the system. I have worked on several Merlin systems in the past (Magix and Legend) but would not consider myself an expert by any means. Step-by-step instructions would be nice, but I will gladly consider any advice I can get.
Also, for some reason, the customer (who has extensive PBX experience, although NOT with Merlin), is convinced that the extension numbering scheme needs to be changed from 2-digit to 4-digit. Any ideas why he might think this?
Thank you in advance for your input.
Thanks to technology, we can instantly communicate across the world, but it still doesn't help us know what to say.
Also, for some reason, the customer (who has extensive PBX experience, although NOT with Merlin), is convinced that the extension numbering scheme needs to be changed from 2-digit to 4-digit. Any ideas why he might think this?
Thank you in advance for your input.
Thanks to technology, we can instantly communicate across the world, but it still doesn't help us know what to say.