junebugg72
Technical User
NORSTAR MODEL: 7208
I am trying to set up my phone to forward to an outside line but running into a dead-end...
My phone as well as our main administrator phone are setup to Allow Redirect: Y.
I proceed to do the following on my phone:
Feature 84
Select line out - I select one of my INTERCOM buttons
Enter Digits - I enter 91714689xxxx (Need to enter 9 then 1 then area code to access an outside line)
Select Line(s) - this is where I'm lost. Any button I select seems to end the whole process.
Reading up on issues other people have had re: setting up Line Redirection, I believe the problem is that my phone line is a DID (I have an extension as do all my other co-workers).
Can anyone help me with step by step directions as to how I can program my phone as well as the administrator phone in order to re-direct my incoming phone calls to an outside line?
Thank you in advance!
I am trying to set up my phone to forward to an outside line but running into a dead-end...
My phone as well as our main administrator phone are setup to Allow Redirect: Y.
I proceed to do the following on my phone:
Feature 84
Select line out - I select one of my INTERCOM buttons
Enter Digits - I enter 91714689xxxx (Need to enter 9 then 1 then area code to access an outside line)
Select Line(s) - this is where I'm lost. Any button I select seems to end the whole process.
Reading up on issues other people have had re: setting up Line Redirection, I believe the problem is that my phone line is a DID (I have an extension as do all my other co-workers).
Can anyone help me with step by step directions as to how I can program my phone as well as the administrator phone in order to re-direct my incoming phone calls to an outside line?
Thank you in advance!