Setting up i2050 Software Phone

[blove]

I am new to the BCM, I need help with setting up the soft phone. On the software I understand all of the IP info, how about the port #'s? Is 7000 the one i need to use?

On the BCM how do i setup the DN's corretly?

 

[3Sixty]

To set the DNS rather than have them assigned you need to log on to the BCM and switch of auto assign DNS in the IP terminals in the BCM.

 

[demusrasta]

If you use the documentation link on the management page of the BCM you will find all the information you need. Thats where I went and found all the steps in setting up the i2050. If you want I can post exactly how to get to the information you need. But its all there under the documentation for the BCM.

 

[blove]

Cool Thanks for you help. I got it to connect and was able to make it use the DN I wanted to. I get dial tone but when i hit my '9' to get an outside ext. I get Denied in admin. What could this be?

 

[acewarlock]

can you call another ext on the BCM???

 

[blove]

Yes, sure can.

 

[acewarlock]

Go into BCM manager under services, active DN's and check it's COS matches other working phones.

 

[3Sixty]

You need to give the IP phone access to the line group probably Group A.

You will find it under System DNS-----Line assignment-----line access add pool ?

 

[blove]

The line access pool fixed it. But i had to go a different direction to get it working. I needed to add Pool PRI-A to the access pool but it kept telling me that it was a invalid pool. So i copied another DN to the DN that i was testing with. Now i can make and receive calls. I know that was not the correct way to do it but it got me there. So what did i break by doing it this way.

 

[3Sixty]

You should have been able to add pool pri-a. I find that very strange but if the copy worked you should be ok.